Trust & Security
Build with Confidence
Security, privacy, access controls, system observability, and documented service boundaries are foundational to Aqylon Inc.'s approach. Specific certifications or compliance attestations are published only once verified.
Security architecture
Services are designed with isolation between customers, least-privilege access between internal systems and security review of changes before they reach production.
Access control
Customer access uses scoped API keys and role-based administration. Staff access to production systems is limited to those who need it, requires strong authentication and is logged.
Encryption
Data is encrypted in transit using TLS. Encryption of stored data and key-management details are documented for each service.
Data handling
Customer data is processed to provide the service the customer has requested. We do not sell customer data, and we document for each product whether inputs are used to improve models and how to control that.
Retention and deletion
Each product documents how long inputs, outputs and logs are kept, and customers can request deletion of their data, subject to legal obligations.
Abuse reporting
Report suspected misuse, including impersonation through voice cloning, fraud or spam, and we will investigate and act under our Acceptable Use Policy.
Lawful process
We respond only to valid legal process, review each request carefully, and notify affected customers where we are legally permitted to.
Transparency
We publish product availability, certifications and performance figures only once they are verified, and we identify the origin of every AI model we offer.
Incident response
Security incidents are triaged, contained and investigated by a defined process, and affected customers are notified without undue delay where required.
Vendors and subprocessors
We review vendors that process customer data and will provide our current subprocessor list on request.
Service-specific compliance
Regulated uses, such as telecom routes, payments-related identity checks and healthcare workflows, are reviewed per market and per customer before they are enabled.
Report a security or abuse concern
Email info@aqylon.co with as much detail as you can, including any request IDs, so we can investigate quickly.
Let's Build What Comes Next
Talk to Aqylon Inc. about AI models, infrastructure, or communications solutions tailored to your organization.